The life of a customer service rep, all glitz and glamour...I was pretty sure college was going to save me from jobs like this but I guess not. This economy is kicking my ass! I just want to thank Prez Bush for letting me sit at this desk from 8AM-5PM listening to grown people whine and cry about how fees were not their fault, and how I have somehow stolen their money. Look people, if I could tell you how I really feel, I would no longer have this job. Being nice to rude people is not my style nor will it ever be.

Sidebar...has anyone heard of the girl who filed a lawsuit against her college, suing them for her tuition because she can't find a job? I need her phone number because these loan payments could be paid and I could lay my 2 weeks on the table, scream profanities at all customers and walk out with a smile on my face...

Until then, I'll just continue taking calls...and try not to stab myself in the eye...even though I would get to leave work early if I did--KscaY